PRIVACY POLICY
This privacy policy has been compiled to better serve those who are concerned with how their personal data being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data in accordance with our website. This privacy policy is applicable to both intech.studio/shop and intech.studio pages.
In order to be GDPR compliant we reviewed our Privacy Policy.
Who is collecting information on our website?
Data Controller is Kristóf Kerti on behalf of Intech & Tarsa Ltd., a Hungarian company which is associated with Intech Studio.
Intech & Tarsa Ltd. is also a Data Processor, as your data is being processed in order to send out newsletters and ensure your access to your webshop account under intech.studio/shop and for internal record keeping.
Intech & Tarsa Ltd. currently uses Google Analytics. According to Google, it is a GDPR compliant service.
What personal information do we collect from the people that visit our website?
When ordering, registering or subscribing to the mailing list on our site, as appropriate, you will be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. Upon registering we also collect your IP address.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site. By using Google Analytics, your browsing activity on our websites are also analyzed.
How do we use your information?
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To ask for ratings and reviews of services or products.
• To follow up with them after correspondence (email inquiries).
• To keep internal records of orders.
• To give access to your account in our webshop.
• To give access to your account in our webshop.
Data processed by Google Analytics is used to analyze traffic for various marketing strategies.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not use vulnerability scanning and/or scanning to PCI standards, as we do not handle sensitive information. An external PCI compliant payment gateway handles all CC transactions.
These transactions are all handled by PayPal. Please see their "Legal Agreements for PayPal Services" page for more information.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Data storage
We store your data until on our server until you ask for deletion.
Google Analytics data storage is set to 26 months.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
We have two shipping options, one is International Registered Priority Mail, the other is DHL.Google
We use Google Analytics on our website, our account is reviewed in order to be GDPR compliant.
Your traffic and browsing data is sent out to Google by anonymizing your IP address. See more under IP Anonymization in Analytics.
We do not allow Analytics to create unique User-ID for your session. Learn more about How User-ID works here.
We use Google Analytics on our website, our account is reviewed in order to be GDPR compliant.
Your traffic and browsing data is sent out to Google by anonymizing your IP address. See more under IP Anonymization in Analytics.
We do not allow Analytics to create unique User-ID for your session. Learn more about How User-ID works here.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
support@intech.studio and we will promptly remove you from ALL correspondence.
What processes do we have in place to deal with "individual rights" requests?
Send an e-mail to support@intech.studio with your request. We are happy to ensure your rights as the data subject. For example, upon request we provide information on stored data or delete your data.
What happens upon data breach?
The personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons, we as data processor do not collect sensitive personal data. In case of data breach, we alert all of our costumers through e-mail in 72 hours.
What processes do we have in place to deal with "individual rights" requests?
Send an e-mail to support@intech.studio with your request. We are happy to ensure your rights as the data subject. For example, upon request we provide information on stored data or delete your data.
What happens upon data breach?
The personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons, we as data processor do not collect sensitive personal data. In case of data breach, we alert all of our costumers through e-mail in 72 hours.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
https://intech.studio/
support@intech.studio
SHIPPING POLICY
SHIPPING POLICY
All of the Otto's DIY products are prepared for shipping with careful packaging.
We use bubble mailers and additional bubble wrap on the items to make sure the edges deal no damage to the bubble mailer.
As a small business, constantly working on various projects, we decided to ship orders with option '1.)' once a week and option '2.)' in 3 business days.
1.) International Registered Priority Mail
Under this option, we hand out the packages to the Hungarian Post named Magyar Posta.
All of the packages are sent out under Priority and Registered terms.
Priority:
The package arrives faster to the destination. The postal services (both domestic and international) will handle these packages prior to non-priority mails.
Registered:
The package has a tracking number, therefor we can prove that the package was shipped.
Estimated shipping times (based on information provided by the Hungarian Post):
-EU, Europe: 3-5 working days
-Third Countries (like USA/Australia/etc): 5-10 working days
According to experiences with national post offices, shipping may take to European countries 1-2 weeks, third countries 2-3 weeks.
Although the international postal services do their best to deliver mails, in some cases there may be issues.
In case of a damaged or lost package and simply if you don't receive your package in 30 business days, contact us and we will do our best to resolve the issue.
2.) DHL
If you choose DHL shipping, we ship your package in ~3 business days. As soon as DHL picks up the package, we send the tracking information to you.
The estimated shipping time can be traced with the tracking number. DHL refers to 3-5 business day shipping worldwide.
We are shipping under the incoterm EXW.